Agents · Supervised digital workforce

Real Estate & Infrastructure agent squads, by domain.

Agents that do the routine work across real estate and infrastructure — reading titles, leases and bills, reconciling collections to RERA accounts, tracking site progress and triaging resident tickets — on the governed data fabric. Policy decides what goes straight through; a named person approves everything else, and no payment, waiver, withdrawal or certification is ever made by an agent alone.

8
Squads, one per value-chain domain
26
Agent roles designed
21
Need a person to approve every case
5
Act alone only inside policy limits
LEVEL 0ObserveMonitors and reports; takes no action.
LEVEL 1SuggestDrafts a recommendation; a person does the work.
LEVEL 2Act with approvalPrepares the full action; a person approves every case.
LEVEL 3Act within limitsActs on its own inside policy limits; everything else is escalated.
LEVEL 4AutonomousActs end to end; people review samples after the fact.

These are agent designs from our AI & Agentic Engineering practice, mapped to the real estate and infrastructure value chain for developers, REITs, infrastructure owners and EPC and facility businesses. Agents marked with a related build mirror platforms in our case study; the live agent demo runs on banking sample data under the same controls.

Squad 1 of 8

Land, feasibility & design

Land committees get title, approval and feasibility evidence assembled in days, with every assumption traceable.

Title & Approval Reader
L1 · Suggest

Extracts owners, encumbrances, survey numbers and approval conditions from title documents and sanctions, and flags gaps and mismatches against land records.

Owner
Head of land & legal
Tools
Title documentsLand recordsApproval letters
Guardrails
Reads and flags only; legal opinion and acquisition decisions stay with the land and legal team.
Moves
Days to complete title due diligence
Feasibility Analyst
L1 · Suggest

Builds absorption, pricing and cash-flow scenarios for a plot from micro-market data and the developer's own sales history, citing every input.

Owner
Business development head
Tools
Micro-market pricesSales historyDevelopment-control rules
Guardrails
Every assumption shown and editable; the land committee decides.
Moves
Feasibility-to-actual margin gap
See the related build →
Approval Tracker
L0 · Observe

Tracks each approval by authority, condition and due date and alerts owners before conditions lapse.

Owner
Liaison manager
Tools
Approval registerAuthority correspondence
Guardrails
Observes and alerts only.
Moves
Approval cycle time
Squad 2 of 8

Sales, channel partners & CRM

Sales teams work one buyer record from enquiry to registration, with demand letters, brokerage and home-loan follow-ups prepared by agents.

Lead Scorer
L3 · Act within limits

Scores and routes leads from portals, channel partners and walk-ins by likelihood to visit and book.

Owner
Head of sales
Tools
CRMPortal leadsSite-visit logs
Guardrails
Acts within limits: assigns and prioritises leads only; never changes price or offers.
Moves
Site-visit-to-booking conversion
Brokerage Claim Validator
L2 · Act with approval

Matches channel-partner brokerage claims to bookings, agreements and receipts and drafts the approval or rejection.

Owner
Channel-partner manager
Tools
BookingsCP agreementsReceipts
Guardrails
A person approves every payout.
Moves
Brokerage disputes
Demand Letter Agent
L2 · Act with approval

Drafts construction-linked demand letters and reminders when a milestone is certified, with the buyer's ledger attached.

Owner
CRM head
Tools
Payment plansMilestone certificatesBuyer ledger
Guardrails
A person approves every letter; waivers and interest reversals are never automated.
Moves
Collection efficiency
Home-Loan Document Checker
L1 · Suggest

Reads sanction letters and disbursement documents, checks them against the booking and tracks pending disbursements.

Owner
Home-loan desk lead
Tools
Loan documentsBookingsLender status
Guardrails
Masks personal data under the DPDP Act; drafts follow-ups only.
Moves
Days from demand to disbursement
See the related build →
Squad 3 of 8

Project planning & construction

Project directors see schedule and cost risk weeks earlier, with site evidence attached, while engineers keep every decision.

Schedule Risk Sentinel
L0 · Observe

Compares planned and actual progress, labour and material arrivals and flags activities likely to slip, with the evidence.

Owner
Project director
Tools
Project scheduleDaily progress reportsMaterial receipts
Guardrails
Observes and alerts only.
Moves
Schedule variance
Site Photo Reader
L1 · Suggest

Reads site photos and daily reports with vision and GenAI to log progress, safety and quality observations against the schedule.

Owner
Site planning engineer
Tools
Site photosDaily reportsDrawings
Guardrails
Suggests observations; engineers confirm before anything is recorded as complete.
Moves
Reporting effort per site
Cost-to-Complete Analyst
L1 · Suggest

Recomputes cost-to-complete and earned value by package and drafts the monthly variance commentary.

Owner
Project controls head
Tools
BOQ & budgetsCost ledgerProgress
Guardrails
Drafts only; project controls sign off.
Moves
Cost-to-complete accuracy
See the related build →
Squad 4 of 8

Procurement, contractors & equipment

Quantity surveyors and procurement teams catch bill, material and equipment leakage before payment, not after.

Contractor Bill Checker
L2 · Act with approval

Checks running-account bills against measurement books, BOQ rates and previous bills and explains every variance.

Owner
Quantity surveyor
Tools
RA billsMeasurement booksRate contracts
Guardrails
A person approves every bill and deduction.
Moves
Bill processing time
Material Reconciler
L3 · Act within limits

Reconciles material issued, consumed and theoretical by activity and flags wastage beyond norms.

Owner
Site stores manager
Tools
Stores issuesBOQ normsProgress
Guardrails
Acts within limits: closes matches inside tolerance; everything else goes to a person.
Moves
Material wastage
Equipment Utilisation Analyst
L1 · Suggest

Tracks hired and owned equipment across sites and recommends returns, transfers or purchases.

Owner
Plant & machinery head
Tools
Hire logsUtilisationRental rates
Guardrails
Recommends only; hiring decisions stay with plant & machinery.
Moves
Equipment utilisation
See the related build →
Squad 5 of 8

Customer handover & facility management

Possession teams and facility managers clear snags and tickets faster, and maintenance is planned rather than reactive.

Snag Classifier
L3 · Act within limits

Classifies snags and defect claims with GenAI and routes each to the responsible contractor with photos and location.

Owner
Customer handover manager
Tools
Snag listsPhotosContractor scope
Guardrails
Acts within limits: routes and tracks only; acceptance of rectification stays with a person.
Moves
Snags per unit
Ticket Triage Agent
L3 · Act within limits

Triages resident and helpdesk tickets, predicts SLA breaches and surfaces recurring issues and owners.

Owner
Facility manager
Tools
HelpdeskSLA rulesAsset register
Guardrails
Acts within limits: assigns and escalates; never closes a complaint unilaterally.
Moves
Ticket SLA compliance
See the related build →
Building Asset Watcher
L1 · Suggest

Watches lifts, DG sets, pumps and HVAC signals and recommends maintenance before failure.

Owner
Engineering services lead
Tools
BMS / IoTMaintenance history
Guardrails
Suggests work orders; engineers decide.
Moves
Unplanned asset downtime
Squad 6 of 8

Leasing, assets & portfolio (REITs)

Asset managers and REIT teams see every lease, tenant and asset on one model, with abstracts and risks prepared for them.

Lease Abstractor
L1 · Suggest

Abstracts rent, escalations, lock-ins, options and obligations from lease agreements, citing the clause for each field.

Owner
Leasing manager
Tools
Lease agreementsRent roll
Guardrails
Every field cited; a person verifies before the rent roll changes.
Moves
Time to abstract a lease
Renewal & Vacancy Risk Agent
L1 · Suggest

Scores leases for renewal and vacancy risk from expiries, usage and receivables and drafts the asset-manager brief.

Owner
Asset manager
Tools
Rent rollOccupancyReceivables
Guardrails
Recommends only.
Moves
Tenant retention
Portfolio Analyst
L1 · Suggest

Answers portfolio questions across assets and companies from the governed model, with the data basis shown for every number.

Owner
Head of asset management
Tools
Portfolio modelValuationsCollections
Guardrails
Read-only; numbers tagged reported, estimate or modelled.
Moves
Time to portfolio report
See the related build →
Squad 7 of 8

Infrastructure assets & O&M

Infrastructure owners and O&M teams keep assets available and evidence ready for authorities, lenders and InvIT unitholders.

Inspection Collector
L0 · Observe

Captures field inspections offline with GPS, readings and photos and syncs them to the asset record.

Owner
O&M inspection lead
Tools
Field appAsset registerGIS
Guardrails
Captures and validates only.
Moves
Inspection backlog
See the related build →
Condition Maintenance Planner
L1 · Suggest

Combines inspections and sensor data to rank maintenance by risk and drafts the work plan.

Owner
O&M head
Tools
InspectionsSCADA / sensorsWork orders
Guardrails
Suggests; engineers approve every work order.
Moves
Asset availability
Concession SLA Tracker
L0 · Observe

Tracks availability, response and penalty clauses against O&M and concession SLAs and alerts before a breach.

Owner
Contracts manager
Tools
Concession agreementO&M SLAsIncident logs
Guardrails
Observes and alerts only.
Moves
SLA penalties avoided
Squad 8 of 8

Finance, collections & RERA compliance

Finance teams reconcile collections to RERA accounts, check withdrawals and draft commentary, with the CFO approving every movement.

Designated-Account Reconciler
L3 · Act within limits

Reconciles customer receipts to each project's RERA designated account and explains breaks.

Owner
Finance controller
Tools
Bank statementsCollectionsProject ledger
Guardrails
Acts within limits: clears matches inside tolerance; breaks go to a person.
Moves
Unreconciled collections
Withdrawal Request Preparer
L2 · Act with approval

Gathers engineer and chartered-accountant certificates, checks cost against completion and prior withdrawals and drafts the request.

Owner
CFO
Tools
CertificatesProject costCompletion status
Guardrails
Never submits; the CFO approves every withdrawal.
Moves
Time to prepare a withdrawal
GST & TDS Reconciler
L2 · Act with approval

Matches GST and TDS on property transactions across sales, purchases and returns and flags mismatches.

Owner
Tax manager
Tools
GST returnsTDS recordsSales & purchase ledgers
Guardrails
A person approves every correction and filing.
Moves
Tax mismatches open
Commentary Writer
L1 · Suggest

Drafts the month-end, lender and investor commentary from the project-finance data product.

Owner
Head of FP&A
Tools
Project P&LCash forecastBudget
Guardrails
Drafts only; finance signs off.
Moves
Days to board pack

Every agent supervised, every step logged

Policy decides what goes straight through; people approve everything else; a kill switch halts all agents. The live demo runs on banking sample data — the same controls apply to every Real Estate & Infrastructure squad.