Point of viewGoverning AI

Governing agents on the shop floor: observe, recommend, act — and know which is which

Manufacturing has safety, quality and money decisions that no agent should take alone. The answer is not to keep agents out, but to give each one an explicit autonomy level, an owner, and a ledger of the value it claims.

5 min read By · Point of view
3
autonomy levels — observe, recommend, act — in the agentic decision platform we built1

Key takeaways

  • Every agent needs an explicit autonomy level; in our delivered platform these were observe, recommend and act.
  • Quality, safety and recall decisions stay with people; agents assemble the evidence.
  • A value ledger — identified, approved, in flight, realised — stops AI benefits being double counted.
  • Answers must show their sources: every R&D answer in our knowledge assistant carries source markers.

The question manufacturers ask about agents is less 'can it do the task?' than 'what is it allowed to do?'. On a shop floor or in a quality lab, the honest answer differs by decision.

Autonomy by decision, not by agent

The decision platform we built uses three autonomy levels — observe, recommend and act — and the alert workflow keeps a person in charge of accepting, assigning, escalating or dismissing every finding1. Our agent designs for manufacturing use the same five-level scale as our wider digital workforce, with quality, safety and recall decisions capped at suggestion.

Exhibit 1

Value-ledger stages

How agent findings are counted, from our manufacturing case study

StageMeaning
IdentifiedAn agent found it and quantified it
ApprovedAn owner accepted it
In flightAction is under way
RealisedFinance confirmed the value

Note: Four stages, as built.

Source: DaasLabs, “Delivered for manufacturers and distributors: manufacturing case study” (2026)

Answers that show their working

For R&D and engineering questions, trust depends on provenance. The knowledge assistant we built for a materials science research group shows the SQL, passages and figures behind every answer, with six types of source marker, and keeps high-security formulations behind access control1.

Where to start

Write down the decisions in one domain, set an autonomy level for each, and stand up the value ledger before the first agent goes live.

For executives

What this means for your bank

  1. Set autonomy per decision, and write it down.
  2. Cap quality, safety and recall decisions at suggestion.
  3. Count value through a ledger confirmed by finance.
  4. Require sources on every engineering answer.
Put it to work

How DaasLabs can help

Agent governance: autonomy levels, approvals and a kill switch.

See governance & controls

Meet the manufacturing agent squads.

Learn more

Baseline your maturity across 12 capability layers.

Take the maturity assessment

Sources

  1. 1

Figures are drawn from the cited public sources. Opinions labelled “DaasLabs point of view” are our own.

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