Agents · Supervised digital workforce

Energy & Utilities agent squads, by domain.

Agents that do the routine work across the energy value chain — forecasting generation, load and prices, drafting bids, watching deviation, balancing energy from feeder to consumer, reconciling collections and settlements, reading maintenance records and drawings, and checking every data product before it is used. Nothing that touches grid switching, plant control or pipeline safety is ever done by an agent, and no bid is submitted by an agent: a named engineer, officer or trader decides.

8
Squads, one per value-chain domain
28
Agent roles designed
26
Need a person to approve every case
2
Act alone only inside policy limits
LEVEL 0ObserveMonitors and reports; takes no action.
LEVEL 1SuggestDrafts a recommendation; a person does the work.
LEVEL 2Act with approvalPrepares the full action; a person approves every case.
LEVEL 3Act within limitsActs on its own inside policy limits; everything else is escalated.
LEVEL 4AutonomousActs end to end; people review samples after the fact.

These are agent designs from our AI & Agentic Engineering practice, mapped to the energy value chain for discoms, generators and grid operators, oil and gas, and mining and metals. Agents linked to the case study mirror work we have delivered or platforms we have built; the live agent demo runs on banking sample data under the same controls.

Squad 1 of 8

Generation & renewables

Scheduling desks get plant- and pooling-station-level forecasts and SLDC / RLDC schedule options they can trace, and plant engineers see performance drift before it costs fuel or deviation charges.

Renewable Forecaster
L1 · Suggest

Forecasts solar and wind generation by plant and pooling station for every fifteen-minute block, from weather, irradiance and plant history, with a confidence band; publishes it as a data product.

Owner
Head of scheduling
Tools
SCADAWeather & irradiance feedsPlant history
Guardrails
Recommends only; the scheduling desk submits every schedule.
Moves
Forecast accuracy
Deviation Analyst
L1 · Suggest

Compares scheduled with actual generation, explains deviation charges block by block and drafts re-schedule options for submission to the SLDC or RLDC.

Owner
Scheduling manager
Tools
SchedulesDeviation settlement statementsMeter data
Guardrails
Never submits or revises a schedule; drafts options with the cost of each.
Moves
Deviation charges
Plant Performance Watcher
L0 · Observe

Tracks availability, PLF, heat rate, auxiliary consumption and curtailment against design and flags drift with the operating conditions behind it.

Owner
Plant performance engineer
Tools
Plant historianFuel & coal data
Guardrails
Observe only; no control-system access.
Moves
Station heat rate
Squad 2 of 8

Transmission & grid operations

Control rooms see congestion, trips and asset health on one timeline, with every alert carrying its evidence.

Congestion Sentinel
L0 · Observe

Watches line and transformer loading and flags corridors heading for congestion, with the flows and outages behind them.

Owner
Grid operations head
Tools
SCADA / EMSNetwork model
Guardrails
Observe only; switching and dispatch stay with grid operators.
Moves
Congestion hours
Trip Root-Cause Analyst
L1 · Suggest

Reconstructs trips and outages from event logs and relay records and drafts a root-cause note for the protection team.

Owner
Protection engineer
Tools
Event & trip logsRelay recordsInspection reports
Guardrails
Drafts only; the protection engineer signs every finding.
Moves
Repeat trips
Substation Health Scorer
L1 · Suggest

Scores transformers and substation equipment from test, inspection and loading data and ranks them for maintenance.

Owner
Asset manager (transmission)
Tools
Test & DGA resultsInspection dataLoading history
Guardrails
Recommends a priority list; no work orders raised without approval.
Moves
Transformer failure rate
Squad 3 of 8

Power distribution, billing & consumers

Loss, vigilance and revenue teams see where energy and money go missing, from feeder to consumer, and consumers get correct bills and faster answers.

Energy Accounting Agent
L1 · Suggest

Balances energy input with billed energy by feeder and distribution transformer each month and flags the loss pockets.

Owner
Superintending engineer (commercial)
Tools
Feeder & DT metersBilling systemNetwork GIS
Guardrails
Reports losses; never changes a bill or a consumer record.
Moves
AT&C losses
Theft & Tamper Detector
L1 · Suggest

Scores premises for theft and meter tampering from consumption patterns, tamper events and peer comparison, and drafts an inspection list.

Owner
Vigilance officer
Tools
AMI / MDM eventsConsumption historyVigilance records
Guardrails
Recommends inspections only; penalties and disconnections are always decided by an officer under the rules.
Moves
Theft cases confirmed per inspection
Meter Data Validator
L2 · Act with approval

Validates smart prepaid and conventional meter reads, flags gaps, stuck and reversed meters and low prepaid balances, and proposes estimated reads with the reason for each.

Owner
Metering in-charge
Tools
MDMAMI head-endMeter master
Guardrails
Every estimate and correction needs approval before billing; DPDP Act consent rules applied.
Moves
Estimated-bill share
Bill Dispute Triage
L2 · Act with approval

Reads complaints and disputes, classifies them, pulls the meter and billing history and drafts a reply or a correction.

Owner
Consumer service manager
Tools
Complaint systemBillingMeter reads
Guardrails
Corrections and replies need approval; consumer data handled under DPDP Act consent rules.
Moves
Complaint resolution time
Payment & Subsidy Reconciler
L3 · Act within limits

Matches collections from counters, UPI and bill-payment channels and subsidy receivables against bills, and explains every break.

Owner
Accounts officer (revenue)
Tools
Payment gatewaysUPI / BBPS filesBillingSubsidy statements
Guardrails
Clears matches within tolerance on its own; anything outside tolerance goes to an officer.
Moves
Unreconciled collections
Squad 4 of 8

Power trading & markets

The trading desk gets forecasts, positions and DSM exposure it can trust by gate closure; agents draft bids and reconcile settlements, and a trader submits every bid.

Price & Load Forecaster
L1 · Suggest

Forecasts DAM and RTM prices and the portfolio load by fifteen-minute block, with confidence bands, and publishes them as data products before bidding opens.

Owner
Head of trading analytics
Tools
Exchange resultsLoad historyWeather & RE forecasts
Guardrails
Forecasts only; flags low-confidence blocks for the desk.
Moves
Forecast accuracy by block
Bid Preparation Agent
L2 · Act with approval

Drafts DAM and RTM buy and sell bids from forecasts, own generation, PPAs and limits, balancing the portfolio and showing the expected cost of each option.

Owner
Head of trading
Tools
Forecast data productsPortfolio positionsExchange bid templates
Guardrails
Never submits: a trader reviews, edits and submits every bid within position limits.
Moves
Average power-purchase cost
DSM & Imbalance Watch
L0 · Observe

Watches schedules against actuals through the day and flags blocks heading for deviation charges, with the likely cost under the current settlement rules.

Owner
Scheduling manager
Tools
SchedulesReal-time meter dataDSM rules
Guardrails
Observe only; schedule revisions are decided by the desk.
Moves
Deviation charges
Green & REC Strategist
L1 · Suggest

Tracks REC holdings, Green DAM / TAM positions and VPPA obligations against the renewable-purchase obligation and drafts buy or sell options.

Owner
RPO & green-power manager
Tools
REC registry dataGreen DAM / TAM resultsContracts
Guardrails
Recommends; trades and contracts are decided by the desk and approved by finance.
Moves
RPO compliance gap
Settlement Reconciler
L3 · Act within limits

Matches exchange, bilateral and DSM settlement statements with schedules, bids and invoices every day and explains every break.

Owner
Accounts officer (power purchase)
Tools
Exchange settlement filesDSM accountsInvoices
Guardrails
Clears matches within tolerance on its own; anything outside tolerance goes to an officer.
Moves
Settlement breaks open
Squad 5 of 8

Oil, gas & pipelines

Field engineers ask the asset record by voice in their own language; integrity teams get survey data clean at source and drawings pre-checked.

Asset Intelligence Assistant
L1 · Suggest

Answers engineers' questions about assets by voice, in more than one language, from the maintenance system and technical documents, with on-demand charts.

Owner
Asset management lead
Tools
Maintenance systemTechnical documentsEquipment registers
Guardrails
Read-only; answers cite their source and never change an asset record or work order.
Moves
Maintenance decision time
See the delivered build →
CP Survey Anomaly Flagger
L1 · Suggest

Checks cathodic-protection survey readings against the protection criterion at the point of capture and flags under-protected sections with GPS and photos.

Owner
Integrity engineer
Tools
Field collector appSurvey readingsGPS
Guardrails
Flags only; every integrity decision and dig is signed off by an integrity engineer.
Moves
Survey anomalies closed
See the delivered build →
Isometric Drawing Reviewer
L1 · Suggest

Reads piping isometric drawings with AI vision, flags likely design errors and drafts a corrected schematic for the designer.

Owner
Lead piping engineer
Tools
Isometric drawingsDesign standards
Guardrails
Drafts mark-ups only; the engineer of record approves every design change.
Moves
Design errors caught before issue
See the delivered build →
Squad 6 of 8

Mining, metals & heavy industry

Plant heads get a daily view of what changed at the furnace and the kiln, and sustainability teams get numbers that hold.

Plant Performance Analyst
L0 · Observe

Tracks OEE, downtime and kiln utilisation by plant and explains the day's biggest variances.

Owner
Plant head
Tools
Plant & kiln dataProduction records
Guardrails
Observe only; no access to process control.
Moves
OEE
See the related build →
Energy & Emissions Tracker
L1 · Suggest

Computes energy and CO₂ per tonne by plant and line and flags where intensity moved, with the inputs behind it.

Owner
Sustainability head
Tools
Energy metersFuel dataProduction volumes
Guardrails
Recommends; reported figures are signed off by sustainability and finance.
Moves
CO₂ per tonne
ESG Disclosure Assistant
L1 · Suggest

Maps ESG and BRSR Core requirements to the evidence held, flags gaps and drafts readiness notes.

Owner
ESG / company secretary
Tools
ESG frameworksEvidence repository
Guardrails
Drafts only; disclosures are approved by the board-level ESG owner.
Moves
BRSR Core readiness gaps
See the delivered build →
Squad 7 of 8

Asset integrity & maintenance

Maintenance planners trace every recommendation to the signal behind it, and nothing safety-critical waits in an inbox.

Predictive Maintenance Agent
L1 · Suggest

Learns from condition data and failure history to flag assets likely to fail and drafts the work order and parts list.

Owner
Maintenance planner
Tools
CMMS / SAP PMCondition monitoringFailure logs
Guardrails
Drafts work orders; a planner approves and schedules every job.
Moves
Unplanned downtime
Work-Order Classifier
L2 · Act with approval

Classifies free-text work orders and inspection notes into failure modes and components with GenAI.

Owner
Reliability engineer
Tools
Work ordersInspection notes
Guardrails
Classifications are reviewed in samples; low-confidence items go to the engineer.
Moves
Mean time between failures
Spares Optimiser
L1 · Suggest

Recommends spares levels by asset criticality, lead time and failure history.

Owner
Stores & materials manager
Tools
Stores dataAsset criticalityLead times
Guardrails
Recommends only; no purchase order raised by the agent.
Moves
Spares inventory value
Squad 8 of 8

Finance, ESG & regulatory

Finance, regulatory and ESG teams get filings and disclosures with lineage to the meter, and every data product they rely on is checked before they use it.

Site Energy-Cost Analyst
L1 · Suggest

Builds an energy and cost passport per site from billing and operational data, scores it and runs what-ifs on diesel price, tariff and solar.

Owner
Energy manager
Tools
Electricity billingRun-hours by sourceTariffs
Guardrails
Recommends; budget and solarisation decisions stay with management.
Moves
Cost per kWh by site
See the delivered build →
Regulatory Pack Assembler
L2 · Act with approval

Assembles the data pack for tariff petitions and true-ups with lineage to source and drafts the commentary.

Owner
Regulatory affairs head
Tools
General ledgerBilling & sales dataFiling templates
Guardrails
Every figure traced to source; the pack is approved before filing.
Moves
Filing preparation time
Data Product Steward
L1 · Suggest

Checks every published data product against its contract — schema, freshness SLA such as "published by 09:00 IST for DAM bidding" and quality rules — and raises a breach to the named owner before consumers use it.

Owner
Chief data officer
Tools
Data catalog & marketplaceData contractsQuality checksLineage
Guardrails
Flags and holds; only the product owner can release, change or withdraw a product.
Moves
Data products meeting their SLA
See the data marketplace →

Every agent supervised, every step logged

Policy decides what goes straight through; people approve everything else; a kill switch halts all agents. The live demo runs on banking sample data — the same controls apply to every Energy & Utilities squad.